Course Description:
Nobody really likes writing anything; this applies to professional writers as much (if not more) than to the rest of us who must write to communicate, on top of our other responsibilities. Fortunately, there are some ways of making it a relatively painless process. Trainers will devote time to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to- date formats. They will also learn techniques for writing business cases, proposals, and reports.
Participants should be able to master the professional requirements for writing and presenting clear, concise, complete and correct business documents, technical reports, incident reports etc. of world- class standard.
Designed for all those who must do business writing as part of their job: Personal and platform assistants, secretaries, administrators and all executive assistants, directors, human resource professionals, etc.
OUTLINE
- Module One: Email and internal memo etiquette
- Module two: Letter writing etiquette
- Module Three: Dealing with Common Errors
- Module Four: Improving Writing Techniques
- Module Five: Understanding Sentence Structures
- Module Six: Effective Communication Skill
- Module Seven: Strategies of Listening, Learning & Questioning
- Module Eight: Effective Minutes taking Techniques
- Module Nine: Report Writing: Types and Basic Structure
- Module Ten: Editing and Proofreading Techniques
- Module Eleven: Business Report Writing and Presentation
- Module Twelve: Techniques for writing routine business letters
- Module Thirteen: WorkShop/Action Plan – Doing It Yourself
